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Frequently Asked Questions
Where can i use Your Images?
Wall Art Options: The great thing about our prints is that you can choose from a variety of sizes and mediums (canvas, acrylic, metal, paper) and use them anywhere. As wall decor for your kitchen, bathroom, living room, office, anywhere!
Delays due to covid-19
For Prints, Photo, Metal and Canvas: Add an additional 4-6 days for production time
For Acrylic Prints: Running on time
For Framed Prints: Add an additional 6-10 days for production time
Please remember these are delays for production times. Shipping times are in addition to these times. If you need something immediately please see our in-stock items or contact us.
What are your shipping policies?
FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped. We ship via USPS or FedEx, whichever is most cost effective.
SHIPPING PRICES for prints are calculated based on your cart total as follows:
| Cart Totals | Standard Shipping | 2-Day Shipping | Overnight Shipping | International Shipping |
| $0 - $49.99 | $9.49 | $14.99 | $19.99 | $11.89 |
| $50 - $149.99 | $16.99 | $24.99 | $34.99 | $21.24 |
| $150 - $199.99 | $19.99 | $29.99 | $39.99 | $24.99 |
| $200.00 - $249.99 | $26.99 | $39.99 | $54.99 | $33.74 |
| $250 - $499.99 | $29.99 | $44.99 | $59.99 | $37.49 |
| $500 - $999.99 | $49.99 | $74.99 | $99.99 | $62.49 |
| $1000 + | $99.99 | $149.99 | $199.99 | $124.99 |
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-12 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:
| Cart Weight | Ground Shipping | Expedited 2 Day Shipping |
| Up to 5LBs | $ 9.95 | $19.95 |
| 5 - 10 LBs | $15.95 | $29.95 |
| 10-15 LB | $19.95 | $39.95 |
| 15 LB + | $29.95 | $49.95 |
For international shipping please contact us at amanda@draphoto.biz for shipping quotes. We are not responsible for duties and taxes required for international shipping.
What is your Policy on Returns/Exchanges/Refunds?
Prints, Limited Editions and Merchandise:
We do not accept returns; all sales are FINAL. We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination. If your prints arrive damaged, please keep all packaging and contact amanda@draphoto.biz with your order information for further assistance.
The BEST option is to contact us with any questions or concerns BEFORE placing an order. You can use the contact button at the top of the page or email us directly at amanda@draphoto.biz
How can I keep up with your new work?
We would love for you to be the first to know about any new work! The easiest way to stay in the loop is by signing up for our emails by submitting your email in the box at the bottom of the page.
You can also follow us on our social media pages as we are constantly posting about new work!
Instagram: @draphotobooth
Instagram: @talkingwaters
Facebook: Dr A Photo
YouPic: Luis Almeida
How can I contact you?
Please use our contact page or you can email us at amanda@draphoto.biz or call our direct line at 803-740-9058
